Customer Reviews and Testimonials For Cosy Cruise Travel

Testimonials 4.3/5 based on 81 reviews

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CIARA MURPHY

"The car was great and the driver was nice - friendly and a safe driver. Unfortunately, however, I booked a 7.30am airport pick up and the driver did not arrive until 8am. He called at 7.35am and said he would be 15 minutes late, but was actually 30 minutes late. I don't think it's acceptable to be 30 minutes late for an airport run; to not call until after the scheduled pick up time and then to advise that you will be 15 minutes late.... when you're actually doubly as late as this! "

MORGAN OWEN

"Our driver was professional, polite and helpful, the vehicle was very good"

JANE ROWLEY

"Whilst the driver was late picking me up, due to oversleeping he did ring me to explain and got to me as soon as he could . Other than that an excellent service, friendly driver and lovely car . Will be recommending this service and also using again myself . "

ROS TERRY

"All good "

STEPHEN BEHAN

"Excellent service on both the outbound & inbound journeys. Polite and professional, with vehicles maintained to a high standard. Used this service a few times, and are constantly reliable giving peace of mind. Highly recommended."

DAVE WRIGHT

"Excellent "

JAMIE TURNER

"Driver was only 5 minutes later than scheduled, but rang me about 10 minutes before scheduled arrival time to let me know. Despite this, I was really happy with the service. "

STAFFORDSHIRE FREEMASONS PROVI

"Excellent service. A bit of a daisy chain of phone numbers to get through when needed to amend the pickup time but everyone was helpful and all worked out well"

MICHAEL AUSTIN

"Excellent service. I was going to the airport hence the no answer for the first question. I could not fault my drivers professionalism throughout the journey. I will not hesitate to use the service again."

CHRIS DAWSON

"Great service will use them again "

DAVID MCANULTY

"Fantastic going and coming back driver was great we will definitely use again the service is more than 5 stars.😃😃😃"

LUCY STANYER

"He was waiting outside for us and we couldn't find him"

ANNIE COSSAR

"What a lovely driver! And brand new minibus too! Thank you "

ADAM EISEN

"satisfied"

STEPHEN BEHAN

"Very good service. Used twice before. Very reliable with great communication"

MA ANNALIZA MORGAN

"I booked a taxi for a business matter to picked me up at 6:40 am today and they called 6:55 am 15 minutes late to cancel as the driver cant make it so i have to wake up my husband and my young baby to put in the car basically im late in my appointment."

SARAH MACLELLAN

"Excellent! *****"

JOHN ASTON

"Top class driver, really polite. Arrived early and waited. Great service and would definitely book again."

JOHN DAVIDSON

"."

CLAIRE OWEN

"Absolutely fantastic service, punctual, polite and friendly, great start to our holiday. Would highly recommend them and most definitely use them again "

CLAIRE OWEN

"Absolutely fantastic service, on time, polite & friendly service, i would highly recommend them and most definitely use them again. "

ANDREW

"Booking was simple and a good price. The pick up was early and the taxi driver (Shabs) was a real gent. Very friendly and very helpful. We booked a return journey with Shabs and it was just as good. Highly recommended. We will be using again."

PENNY ROWLANDS

"Punctual and efficient. Driver was very helpful and very good company. Would certainly use this company again"

TOM

"A smooth drive in a nice, clean car by a friendly, polite driver who got me where I wanted to go in good time. I will be using the service again. Thank you"

IVAN SAVAGE

"I normally pay approx. £20.00 for this journey. Why the £9.00 increase?"

ADELAIDE A FOLKS

"tHIS FOR A 6:45a flt, what is the est for on time departure to the airport"

DAWID PENKIEWICZ

"Driver was 10 Minutes late, gave me a a call and informed in advance"

T POTTS

"rip off, £25 minimum, how do you sleep at night?"

FITZ

"Excellent service, received texts to confirm arrival and costs. Driver was professional and friendly. Will highly recommend. "

PAULA BEATON

"Much Better"

JASON BATES

"Booking was smooth, cost is competitive, driver was prompt and engaging. Can't recommend any higher. "

JENNY CLARKE

"It was an absolute treat. Our driver was friendly and polite. Felt as if we were being chauffeur driven rather than in a taxi. Will definitely recommend to others."

MAARJA KULM

"Great service, just a bit pricey, that's why the 4 overall stars."

COLIN BATES

"Very punctual with courteous and obliging driver -will use again"

BECKY

"Terrible service. Tried to book a taxi, guy on the phone was very rude (sounded like had just woken up) and hung up on me. Will never use again. "

TIM COLLIN

"Rude and extremely expensive for local runs, taxi code needs to speak to this owner. "

MATT CLARKE

"Taxi was over an hour late arriving at nearly 1am. This coupled with the taxicode membership service which is not appropriately advertised when booking makes this possibly one of the worst services I have ever used. In some regards I imagine that the service is in breach of some trading standards with their discount/membership scheme and are probably very used to directing members to their terms and conditions for reference."

S THORPE

"very expensive and over priced for local runs,"

TREVOR BOULTON

"Luxurious vehicle, nice driver, reliable service. Would highly recommend! "

PHIL JONES

"very expensive as minimum charge £25, its day light robbery "

PHIL JONES

"very expensive as minimum charge £25, its day light robbery "

TOM MCLELLAN

"Great service from both drivers ariving on time with no issues with waiting that 5 minutes for us"

CYPRIAN PETERS

"Everything worked out well"

SAMANTHA WALSH

"Driver was nice, on time and clearly pre-planned his route as some of the m6 was closed. Would use them again. Thanks "

SARAH

"We needed to send an urgent item out and called Stafford Taxis. This was the best decision we made - they were speedy, courteous and very competitively priced. The driver couldn't have been more helpful - he even called to confirm delivery which was great customer service. We would certainly use this company again and can't recommend them highly enough"

FIONA BROWN

"This was a really important day for us and the taxi service was pivotal to the day running smoothly. I can't give enough praise to the taxi driver who called us just prior to collection and was there for us for our return journey less than 3 minutes after calling him. This kind of service is quite rare and I would like to thank him particularly for his care and attention to detail. Well done Stafford taxis! "

COLIN HODGKINS

"First time used and all was as expected."

EMILY CURTIS

"I was really impressed from ease of booking in the beginning, to time keeping, to car standards and driver friendliness. Everything ran like clockwork and I would highly recommend."

VICKY

"I booked Stafford Taxi's for my parents to get from their home to the station - Mr Singh was extremely helpful and reliable and my parents would definitely use this option in the future. Many thanks, Vicky "

NILS SIEBERT

"Very good."

FRANCIS GAFFNEY

"The house is pretty hard to find so being a bit late was understandable. I got to my meeting in time so was not a problem. Thanks "

NEO PREUSS

"Really nice and comfortable journey in a big spacious car, thank you kindly!"

ALBERT CULLEN

"utterly reliable service / pleasant drivers / no problems"

FRANCES MURCOTT

"Great service! "

A NORRIS

"Excellent service for a visitor. Information about car, registration and driver's name was sent to me a few minutes before pick up as I arrived at the station . Return journey was equally reliable and efficient. Would definitely recommend and use again myself. Thank you."

DARREN MOORE

"Great experience. 1 minute early, clean car. Friendly."

PHILIP DOWNS

"Very good service and friendly drives thanks for the good service we all had a great day."

SIMON PULFORD

"I booked and paid for another person, the driver didn't have any of these details and was not originally going to meet and greet. Not very good"

ALBERT CULLEN

"A good, reliable and pre-bookable taxi service is essential when attending the classic motorcycle show at Stafford if you're also using the train service. I am very pleased with the quality of service you provide. Albert Cullen"

SUE SMIALOWSKI

"Hi The pick up driver was at our house on time, the vehicle was a really nice BMW and in excellent condition - very nice vehicle for travelling to my Nephews wedding,the driver was very courteous and friendly. Our return pick up was a people carrier vehicle and again excellent condition and really good driver. Would definitely recommend to friends, family and colleagues. Thankyou Sue Smialowski"

EGLE SPUCYTE

"A pleasant journey with a very nice driver. Felt safe and had a nice chat."

MARGARET MENZIES

"This is one of the best taxi experiences I've had in the UK! Booking was efficient and the drivers very kind and personable. If I come back to the area, I will be sure to use your service again. "

MARGARET MENZIES

"This was probably the easiest taxi booking in the UK I've made in the last 10 years! Here's hoping the actual service is as good. Thank you. "

ANNE WINTER

"Totally brilliant in every way. I stupidly left my phone in the car and Arshad my driver, who I can't praise enough, has arranged to send it back to me."

JOHN

"Disappointed that the price quoted is different when you've gone through and paid. Only slight alteration but it shouldn't be changed once agreed. Poor"

MIKE MURPHY

"Excellent service, excellent driver, will use again"

STUART SWORN

MARK WILLIAM DUNN

"excellent"

JULIE

" Sham brought us home, excellent service will use stafford taxi again, thank you "

JULIE NEWMA

"Looked promising - gave details of a car being available and quoted a price. was tempted to book on line but needed confirmation that all would be ok as going to a job interview. called number - automated message encouraged use of app to book journey. was transferred to local service provider - who declined the journey saying they were purely airport specialists. Needless to say I am glad I phoned. "

ELLIS LLOYD COONEY

"Nice driver, comftable car and journey, though had a 30 minute dekay before pickup which was rarther disappointing"

ADE ZULKARNAEN

"Nice car, clean good driver 100% recommended"

ANDREW WILLIAM

"Useless tried to make a booking for an important night out, waited ages for confirmation and then told on the day it was cancelled. Will never be using again. Thanks for ruining my time."

DELMA BRADLEY

"Happy i chose to use this service. Easy to book and pay. Looking forward to a good service on the day for my sons wedding "

ANGELA

"great service better than dealing with some of the grumpy taxi companies who answer the phone in stafford"

DR PIOTR STEPIEN

"Quick and straightforward booking, quality car and outstanding service!"

B WILKINSON

"Great service on time for departure and waiting for us on arrival. Will definitly use again!"

IAN BOSTON

"Excellent all round.. on time, clean vehicle and friendly driver. Would definately book again."

ANDREW LONG

"Upon pickup, the driver had made us aware that major routes to Stafford were heavy with traffic due to motorway closures and alternative routes jammed He was very professional, courteous and kept his cool throughout!We cannot praise him enough. We were very stressed and near sleeping standing up and this gentleman made it so much easier getting home.........Excellent! Thank you so very much Andy & Kathryn"

JAN CAMRA BEER FESTIVAL

"Excellent staff taxi -ing over the beer Festival period. Thank you very much "

JEANETTE BANNERMAN

"Booked on line last night paid in full it stated i would recrove a confirmation e mail. still no e mail so i phoned only to be told there were no taxis available and would get a full refund. Absoluteley disgusting service would i have been waiting for a taxi rhat was not going to turn up to take me to the hospital? plrase refund straight away. miffed off!!!!!"

MARGARET MENZIES

"This was probably the easiest taxi booking in the UK I've made in the last 10 years! Here's hoping the actual service is as good. Thank you. "

JOHN

"Disappointed that the price quoted is different when you've gone through and paid. Only slight alteration but it shouldn't be changed once agreed. Poor"

DELMA BRADLEY

"Happy i chose to use this service. Easy to book and pay. Looking forward to a good service on the day for my sons wedding "

ANGELA

"great service better than dealing with some of the grumpy taxi companies who answer the phone in stafford"

CIARA MURPHY

MORGAN OWEN

"Our driver was professional, polite and helpful, the vehicle was very good"

JANE ROWLEY

ROS TERRY

"All good "

STEPHEN BEHAN

DAVE WRIGHT

"Excellent "

JAMIE TURNER

"Driver was only 5 minutes later than scheduled, but rang me about 10 minutes before scheduled arrival time to let me know. Despite this, I was really happy with the service. "

STAFFORDSHIRE FREEMASONS PROVI

"Excellent service. A bit of a daisy chain of phone numbers to get through when needed to amend the pickup time but everyone was helpful and all worked out well"

MICHAEL AUSTIN

CHRIS DAWSON

"Great service will use them again "

DAVID MCANULTY

"Fantastic going and coming back driver was great we will definitely use again the service is more than 5 stars.😃😃😃"

LUCY STANYER

"He was waiting outside for us and we couldn't find him"

ANNIE COSSAR

"What a lovely driver! And brand new minibus too! Thank you "

ADAM EISEN

"satisfied"

STEPHEN BEHAN

"Very good service. Used twice before. Very reliable with great communication"

MA ANNALIZA MORGAN

SARAH MACLELLAN

"Excellent! *****"

JOHN ASTON

"Top class driver, really polite. Arrived early and waited. Great service and would definitely book again."

JOHN DAVIDSON

"."

CLAIRE OWEN

"Absolutely fantastic service, punctual, polite and friendly, great start to our holiday. Would highly recommend them and most definitely use them again "

CLAIRE OWEN

"Absolutely fantastic service, on time, polite & friendly service, i would highly recommend them and most definitely use them again. "

PENNY ROWLANDS

"Punctual and efficient. Driver was very helpful and very good company. Would certainly use this company again"

TOM

"A smooth drive in a nice, clean car by a friendly, polite driver who got me where I wanted to go in good time. I will be using the service again. Thank you"

DAWID PENKIEWICZ

"Driver was 10 Minutes late, gave me a a call and informed in advance"

PAULA BEATON

"Much Better"

JASON BATES

"Booking was smooth, cost is competitive, driver was prompt and engaging. Can't recommend any higher. "

JENNY CLARKE

"It was an absolute treat. Our driver was friendly and polite. Felt as if we were being chauffeur driven rather than in a taxi. Will definitely recommend to others."

MAARJA KULM

"Great service, just a bit pricey, that's why the 4 overall stars."

COLIN BATES

"Very punctual with courteous and obliging driver -will use again"

MATT CLARKE

TREVOR BOULTON

"Luxurious vehicle, nice driver, reliable service. Would highly recommend! "

CYPRIAN PETERS

"Everything worked out well"

SAMANTHA WALSH

"Driver was nice, on time and clearly pre-planned his route as some of the m6 was closed. Would use them again. Thanks "

FIONA BROWN

COLIN HODGKINS

"First time used and all was as expected."

EMILY CURTIS

"I was really impressed from ease of booking in the beginning, to time keeping, to car standards and driver friendliness. Everything ran like clockwork and I would highly recommend."

NILS SIEBERT

"Very good."

FRANCIS GAFFNEY

"The house is pretty hard to find so being a bit late was understandable. I got to my meeting in time so was not a problem. Thanks "

NEO PREUSS

"Really nice and comfortable journey in a big spacious car, thank you kindly!"

ALBERT CULLEN

"utterly reliable service / pleasant drivers / no problems"

FRANCES MURCOTT

"Great service! "

DARREN MOORE

"Great experience. 1 minute early, clean car. Friendly."

PHILIP DOWNS

"Very good service and friendly drives thanks for the good service we all had a great day."

SIMON PULFORD

"I booked and paid for another person, the driver didn't have any of these details and was not originally going to meet and greet. Not very good"

ALBERT CULLEN

SUE SMIALOWSKI

EGLE SPUCYTE

"A pleasant journey with a very nice driver. Felt safe and had a nice chat."

MARGARET MENZIES

"This is one of the best taxi experiences I've had in the UK! Booking was efficient and the drivers very kind and personable. If I come back to the area, I will be sure to use your service again. "

ANNE WINTER

"Totally brilliant in every way. I stupidly left my phone in the car and Arshad my driver, who I can't praise enough, has arranged to send it back to me."

MIKE MURPHY

"Excellent service, excellent driver, will use again"

STUART SWORN

MARK WILLIAM DUNN

"excellent"

ELLIS LLOYD COONEY

"Nice driver, comftable car and journey, though had a 30 minute dekay before pickup which was rarther disappointing"

ADE ZULKARNAEN

"Nice car, clean good driver 100% recommended"

DR PIOTR STEPIEN

"Quick and straightforward booking, quality car and outstanding service!"

B WILKINSON

"Great service on time for departure and waiting for us on arrival. Will definitly use again!"

IAN BOSTON

"Excellent all round.. on time, clean vehicle and friendly driver. Would definately book again."

ANDREW LONG

ANDREW

IVAN SAVAGE

"I normally pay approx. £20.00 for this journey. Why the £9.00 increase?"

ADELAIDE A FOLKS

"tHIS FOR A 6:45a flt, what is the est for on time departure to the airport"

T POTTS

"rip off, £25 minimum, how do you sleep at night?"

FITZ

"Excellent service, received texts to confirm arrival and costs. Driver was professional and friendly. Will highly recommend. "

BECKY

"Terrible service. Tried to book a taxi, guy on the phone was very rude (sounded like had just woken up) and hung up on me. Will never use again. "

TIM COLLIN

"Rude and extremely expensive for local runs, taxi code needs to speak to this owner. "

S THORPE

"very expensive and over priced for local runs,"

PHIL JONES

"very expensive as minimum charge £25, its day light robbery "

PHIL JONES

"very expensive as minimum charge £25, its day light robbery "

TOM MCLELLAN

"Great service from both drivers ariving on time with no issues with waiting that 5 minutes for us"

SARAH

VICKY

A NORRIS

JULIE

" Sham brought us home, excellent service will use stafford taxi again, thank you "

JULIE NEWMA

ANDREW WILLIAM

"Useless tried to make a booking for an important night out, waited ages for confirmation and then told on the day it was cancelled. Will never be using again. Thanks for ruining my time."

JAN CAMRA BEER FESTIVAL

"Excellent staff taxi -ing over the beer Festival period. Thank you very much "

JEANETTE BANNERMAN

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What our customers say

Testimonials 4.3/5 based on 81 reviews